Privacy Policy

This policy explains how BackIssue handles information when you use the BackIssue mobile application and website. It is a launch draft and will be updated to reflect the final production services before public release.

Information you provide

BackIssue may process account details, profile information, collection records, purchase and sale details you choose to enter, uploaded collectible photographs, wishlist entries, and support communications.

How information is used

Information is used to provide your account and collection library, synchronize authorized data, display your photographs, support requested features, respond to support requests, protect the service, and meet legal obligations.

Service providers

BackIssue may use contracted providers for authentication, database hosting, file storage, application hosting, analytics, crash reporting, subscription billing, and optional AI features. The production list will be published here before those services are enabled.

AI features

Planned AI features will be clearly identified. BackIssue will not claim those features are active until implemented. Additional notices will explain what information is sent for each feature before launch.

Data retention and deletion

Information is retained while your account remains active or as needed to provide the service and meet legal obligations. You can request deletion through the app or the Delete Account page.

Children

BackIssue is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Security

Reasonable technical and organizational safeguards are used to protect information. No internet service can guarantee absolute security.

Your choices

You may update information in the app, remove uploaded content, sign out, or request account and associated data deletion.

Contact

Use the Support page for privacy questions. A verified support email address will be published before public release.